We're here to help
Get answers to your questions, watch tutorials, or contact our support team
Quick help resources
Get instant answers from our most popular resources
Frequently asked questions
Find answers to the most common questions about Copyt
What is Copyt?
Copyt is an all-in-one operating system for sneaker resellers. After reselling sneakers on our own for over a decade, we noticed problems that needed solving. The amount of time it took to log inventory, list it, and prevent double sales while consistently sourcing new inventory became nearly impossible. Copyt brings inventory management, financial analytics, consignment, listing, and delisting together into one powerful software.
Is Copyt free?
Copyt has a lot of features that will always be free. Inventory management and analytics will never cost you a cent.
To get access to our most exclusive features like automatic listing and delisting, a 1.5% fee is applied when an item is delisted. This way, you only pay when you make a sale with Copyt. We also have an Enterprise account for large resellers with a monthly subscription.
Which account type should I use?
Individual Account: Perfect for small to medium sized resellers. All essential features to up your resale game are offered on this account. The features are all free besides the 1.5% delisting fee if you take advantage of our automatic listing and delisting features.
Enterprise Account: For high volume resellers, Buy Sell Trade Stores, and Consignment Shops. Features include Website Integrations, Bulk Tools, Smart Pricing, and Streamlined Consignment Intake.
Which platforms can I list to?
Individual users: You can currently list to eBay, StockX, and the Copyt Network. You can also create a batch of your inventory and submit it to your favorite consignment shops right through Copyt.
Enterprise users: You can list to eBay, StockX, Copyt Network, Whatnot, Shopify Online, Shopify POS, Clover POS, Square POS, and Square Online.
Can I only list sneakers through Copyt?
Sneakers are our specialty, but it's not all we do. Copyt recently added functionality for apparel, accessories, and other collectible items to both of our account types.
How do I start consigning?
- Sign up for a FREE Copyt Individual account
- Go to your Consignments page and send an application to any or all of the active Consignment shops in our catalog
- Once approved, start adding items to your Inventory and submit them to any of the stores you are approved with
- Once your item submissions are approved, you'll receive an email notification and can drop off or ship the items to the store
- Sit back and wait for those Item Sold emails to pile in!
How long does Enterprise onboarding take?
Stores can get fully onboarded in under 24 hours if the store has an up-to-date record of their inventory either in a spreadsheet, their PoS, or website.
The Copyt team will import the store's inventory into their new Enterprise account, which will take up to 1 hour to fully upload. Then, the store will re-list everything from Copyt back to each platform. We recommend conducting this process after store hours to prevent any loss of sales. Please reach out beforehand so we can be on standby throughout the entire process!
How do payouts work?
Payouts can be handled through Copyt! You have several options:
- Record payouts in Copyt, but payout through a separate channel. Copyt does not require you to distribute payouts through any of our partner integrations.
- PayPal / Venmo: Connect your PayPal Business account to your Copyt Enterprise account to automatically distribute payouts to your consignors. PayPal limits merchants to only payout from their pre-funded PayPal balance. PayPal charges a $0.25 fee to the Enterprise per distribution.
Video tutorials
Watch step-by-step guides on how to use Copyt
How to cross-list with Copyt
Learn how to use Copyt to list items across your website, marketplace platforms, and point-of-sale system.
How to add inventory to your Copyt account
Complete guide on how to manage inventory from start to finish using Copyt.
Need to file a shipping claim?
If your package arrives damaged or doesn't arrive at all, we're here to help. File a claim and we'll work with you to resolve the issue.
File a Shipping ClaimStill need help?
Get in touch with our support team - we respond within 24 hours
Contact Information
Location
Columbia, SC 29201